We train faculty and students of banking, SSC, UPSC and other government exam institutes. The modules include communication, leadership, interview strategy, personal grooming and classroom engagement techniques for trainers.
MDP (Management development programs). Exclusive programs in management, organizational communication and human behavior.
* Dealing with delegate's own feelings
* What already works about you as a speaker?
* How face to face communication works
* Why we get public speaking anxiety?
* How to overcome fear of public speaking?
* Instant hints and tips for public speaking
* What happens in front of an audience
* To Practice a whole range of techniques
* How to cope with hecklers and awkward questions.
* To Unpick the Dynamics of Communicating Non Verbally
* Explore the Power of the Listener
* Define and develop each delegate's strengths
* Understand how Body Language Works
* Looking for 'Clues' in Other People's Non-Verbal Communication
* Examine Individual Patterns of Behaviour
* Look for Doable Changes for a Different Result
* Look at a Range of Non Verbal Relationship Building Skills
* What already works about you as a presenter?
* Exploring how presentation works
* How face to face communication works
* Understanding what happens in front of an audience
* Practicing a whole range of techniques
* Hints and tips for effective presentation
* Stretching your capacity to present
* Presenting with flair and presence
* Using support materials
* Enlivening your presentation
* Maintaining confidence and handling nerves
* Coping better when feeling wrong-footed
4. Train the trainer Course
Objectives
Understanding group dynamics
Identifying your personal training style and staying true to it
Working the room
Turning the volume up and down
Setting the tone
Using anecdotes and personal stories to exemplify your training work
Knowing how to treat those in the room
Animation - knowing when to turn it up and down
Dealing with difficult participants and situations
Discover your ability to actually see what's going on in the room
'Removing' yourself from proceedings
Knowing your own behaviour
A look at patterns and beliefs
Realising that everyone sees things differently
Seeing and dealing with sudden changes within your training environment
Recognising and dealing with potentially undermining situations
An opportunity to play out or rehearse specific scenarios
Designing a Training
Wrap up and review
5. Influence Skills
Objectives
Apply influence strategies to gain commitment from others and foster collaboration
Define desired outcomes for win-win results
Dynamically adjust your approach to others to gain buy-in
Achieve goals by enhancing trust and cooperation
Deal effectively with challenging behaviors to overcome resistance and inertia in others
Use knowledge and competence rather than position and status to influence others
* Define effective professional writing
* Examine ways to overcome writer's block
* Investigate easy ways to structure writing
* Consider how to engage readers
* Recognise how to achieve appropriate tone
* Identify the protocols and conventions of writing
* Explore easy ways to self-edit
* The purpose of conflict
* Changing what you do for a different outcome
* Defining a difficult person
* Working with difficult people
* Using honesty and agreement
* Turning arguments into discussions
* Defusing blame
* Active listening and responding
* Understanding the roles people play
* Dealing with strong feelings
* Delivering bad news
* Feeding the solution not the problem
* Choosing appropriate conflict
* Creating win-win: achieving resolution
* Getting to the core of the problem
* Giving effective feedback
* Handling difficult messages
* Setting achievable goals and expectations
* Supporting other people's development
* Using acknowledgement and praise
* Dealing with issues as they arise
* Avoiding escalating problems
* Seeing things from other points of view
* Dealing with yours and other people's feelings
* Dealing with difficult or tricky people
* Building confidence and morale
* Setting effective boundaries
* Knowing what to do when the goal posts change
* Tools for day-to-day Performance Management
* Understanding relationship dynamics
* It's You They Buy
* Creating empathy
* Using personal disclosure
* Effective questioning, not third degree
* Uncovering unspoken needs
* Dealing with disagreement
* Steering not pushing
* Gaining new confidence
* To provide participants with the insight and skills to be more effective Networkers.
* To provide greater understanding of the dynamics of communication specific to networking
* To help people become more confident and assured
* To give people improved influencing skills especially with people who are experts and in positions of authority
* To enable people to sell themselves and promote their company.